Job Description

FILING INFORMATION

Position

Executive – Sales Support

Department

Commercial - Enterprise Sales

Location

Multiple locations

Band

2

Reporting To

DGM – Enterprise Sales

Roles & Responsibilities

Key responsibilities

Coordinate with Sales, Operations and Account Receivable SSC team to ensure timely invoicing.
Ensure timely invoice submission along with requisite supporting and accounting thereof by the customer and keep a track of the same.
Participate in collections review and act in case of invoicing related issue raised by the customer.
Coordinate with customer and obtain the details of payment received from customers viz. relevant invoice number, TDS amount, deduction if any, reason for deduction and do timely accounting of payment and invoice wise application.
Analyze shipment wise deductions / debits and seek approval along with recovery if any for accounting.
Accounts reconciliation and to resolve the issues identified upon reconciliation of customers accounts obtain balance confirmation on periodic basis.
Keep a track of validity of customer agreements and proactively raise it to sales for ensuring renewal.
Closely work with Sales team to reduce overdue from customers and bring the DSO in reasonable range.

Qualifications & Competencies

Any bachelor's degree in accounting or finance.
Masters or MBA in Finance can also apply.
At least 2 - 5 years of experience in credit control.
Should be able to work independently and accurately.
Must have knowledge about account receivable, customer agreement, customer invoicing, oracle, transport management system and advanced knowledge of MS Excel.
Good verbal and written communication skills.

Executive - Sales Support - Express Logistics