About the Role

GyFTR is seeking a seasoned and strategic VP – Key Account Management to lead revenue growth, manage marquee partnerships, and drive large-scale business outcomes across B2B, banking, and enterprise ecosystems. This is a leadership role with end-to-end ownership of key accounts, P&L, and team performance.

Key Responsibilities (KRAs)

1. Revenue Growth & Business Expansion

Own and drive overall revenue targets across B2B, banking, corporate partnerships, and marketplace channels
Deliver on quarterly and annual revenue goals
Identify, onboard, and scale high-value clients and strategic partners
Expand category offerings and maximize wallet share across accounts

2. Strategic Partnerships & Key Account Management

Build and strengthen CXO-level relationships with banks, corporates, and channel partners
Own and grow marquee accounts across banking, PSU, and enterprise segments
Lead high-stakes commercial negotiations and close large-scale deals
Drive long-term account retention, growth, and strategic expansion

3. Product & Integration Excellence

Ensure seamless integration and execution across client platforms
Collaborate closely with product and tech teams for onboarding and delivery excellence
Drive adoption of APIs, rewards infrastructure, and catalog solutions
Enhance client experience through operational efficiency and innovation

4. P&L Ownership & Commercial Optimization

Own and manage P&L for key accounts and business verticals
Optimize margins across categories, partnerships, and offerings
Define pricing strategies, discounting frameworks, and commercial models
Continuously monitor cost vs revenue to ensure sustainable and scalable growth

5. Team Leadership & Cross-functional Collaboration

Lead, mentor, and scale high-performing business and account management teams
Drive a strong performance culture with clear accountability and KPIs
Collaborate with cross-functional teams (Product, Tech, Finance, Operations) to deliver business outcomes
Align internal stakeholders to achieve organizational goals

Desired Skills & Qualifications

10+ years of experience in Key Account Management, Partnerships, or Business Development
Proven track record of managing large accounts with GMV of 100 Cr+
Strong expertise in P&L management, pricing strategy, and commercial negotiations
Experience in campaign management and scaling revenue-led initiatives
Strong understanding of process automation and operational efficiency
Excellent client-facing, stakeholder management, and relationship-building skills
Demonstrated ability to lead and manage high-performing teams.

Target Industry Experience

Gift Cards & Stored Value Solutions
Channel Loyalty & Rewards Programs
Banking Loyalty & Rewards Ecosystem
Banking Digital / Fintech Platforms

VP - Client Servicing