Desktop Support, Printer Support, Computer Hardware, Windows operating systems, Office applications, Technical Support, Basic networking concepts, Troubleshooting

Windows OS, Basic Networking, Microsoft Outlook, troubleshooting and diagnostic skills, desktop and laptop hardware

VMware, Itsm, Intune, Windows, Ms Office, Itil, Basic Networking, Cmdb, Firewalls, O365 Exchange admin, Active Directory, DLP Tools, Troubleshooting, Citrix workspace, Client setup troubleshooting, EDR, Microsoft MDM, Proxy concepts

ticketing systems , Windows OS, Hardware Troubleshooting, Networking, Remote Support, Active Directory

Ticket handling end-user support, Basic networking knowledge LAN IP Wi-Fi, Desktop Laptop hardware software troubleshooting, Windows OS installation configuration support, Printer scanner peripheral support

Windows OS installations