Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Chase Travel, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Assess, understand, and measure customer need and value
Prioritizes work for delivery relative to product roadmap
Creates user stories, requirements, and acceptance criteria
Executes on leadership direction by setting priorities and providing a strategic and tactical vision for the team
Facilitates product delivery and a trusted partner to the business, driving solutions through influence
Writes the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Experience working in an Agile environment working in tools such as Jira and confluence & maintaining high quality N+1 readiness.
Experience in high technical acumen on Software engineering, SDLC including API, Cloud, Database to effectively hold conversations with engineering team.

Preferred qualifications, capabilities, and skills

Working knowledge of product management techniques (e.g., product strategy development, customer engagement)
Experience turning data into decision-driving presentations quickly and independently
Experience in managing agile, cross-functional teams, often through influence (i.e., not direct oversight)
Experience working with operations and controls partners
Use of AI, LLM to improve Epic & user stories.

Senior Product Associate - Chase Travel