Internal Job Posting (IJP) - Project Manager / IT Manager - Online/Digital Credit Cards

Department: Credit Card-Marketing HO
Location: Mumbai
Grade: M2 to M4

Reporting To: Outbound/Sales Head

Key Responsibilities

Manage end-to-end delivery of Credit Card business and technology projects.
Define project scope, timelines, milestones, and deliverables.
Coordinate with Business, Technology, Operations, Risk, Compliance, and external partners.
Track project progress and ensure timely closure of deliverables.
Identify and mitigate project risks, issues, and dependencies.
Manage project budgets and resource allocation.
Prepare project status reports and provide regular updates to stakeholders and leadership.
Support implementation of new products, features, process improvements, and regulatory requirements.
Ensure compliance with bank policies and project governance standards.

Skills Required

Strong project management and organizational skills.
Excellent communication and stakeholder management abilities.
Strong problem-solving and analytical skills.
Ability to manage multiple projects simultaneously.
Experience in Agile and Waterfall project delivery methodologies.
Proficiency in project tracking tools such as Jira, MS Project, Azure DevOps, or similar tools.

Eligibility Criteria

Graduate/Postgraduate in Engineering, IT, Management, or related discipline.
3-8 years of experience in Project Management, IT Delivery, Business Analysis, or related roles.
Banking, Credit Cards, Payments, or Financial Services experience preferred.
PMP, PRINCE2, Scrum, or Agile certifications will be an added advantage.

Preferred Experience

Product launches, system enhancements, and digital transformation initiatives

Team Member-Process-Credit Card-Marketing HO