Incident And Problem Management, Genesys Cloud Administration and Support, Reporting and Analytics, Call Routing and Telephony Concepts, Microsoft Teams Calling, Cyara Testing, Documentation and Process Management, Audit and Log Analysis, ServiceNow SNOW

Cisco Ios, Juniper, Tcp, Dns, DHCP

wan optimization , Gtm, Dns Management, Fortinet, Ltm, Firewall Security, Eigrp, Vpn, AWS, CCIE, Load Balancing, Wlan, BGP, Pki, F5, Palo Alto, Gcp, Cisco, Ccnp, Azure, OSPF, AAA systems, PCNSE, Mpls, Rf Optimization, NAT policies, JNCIE, QoS design, Wireless infrastructure, NSE7

comptia network plus , Ccna, Itil, Https, Automation Tools, Iso 27001, Ccnp, Tls, secure architecture design, web security protocols, scripting for security operations, Zero Trust principles, DNS security, Cloudflare Zero Trust Network Access, Secure Web Gateway, nist, compliance frameworks

routing, Vpn, Firewall, SDWAN, Network Troubleshooting, switching, Checkpoint firewalls, application level network troubleshooting, securing and hardening networks, networking platforms, WiFi

Nat, PowerShell, Dns, Exchange Online, Group Policy, Vlans, Fortigate Firewall, Vpn, policy rules, Active Directory, routing concepts, Managed Switches, ITIL service management principles, Microsoft 365 administration, Teams, ITSM tools, IT asset lifecycle management

Routing Protocols, Firewall Management, Network Security, Vpn Configuration, Network Monitoring, Troubleshooting Skills, Cisco Devices, LAN/WAN Technologies, TCP/IP Networking

Servicenow, SDWAN, Fortigate, F5 Ltm, Aws Cloud, Azure, Palo Alto firewalls, Fortinet PA Firewalls, Network analytics tools, Policy Management, Aviatrix, VMWare Avi, SolarWinds EM7

Servicenow, Ticketing Tools, Itil Processes, automation, cross-technology infrastructure, Managed Services, Disaster Recovery