Excellent written communication skills, Attention To Detail, Ability to multitask and handle multiple chat sessions simultaneously, Strong problem-solving abilities

Strong listening and problem-solving skills, Excellent verbal communication in English and Hindi, Good computer and CRM software knowledge

International Voice Process, Customer service, Problem-solving, Typing Skills, Basic Computer Knowledge

Troubleshooting Skills, crm software, Technical Support, Customer Service, Data Analysis

email etiquette , crm software, Data Entry, Problem Solving, Customer Service, Technical Support, Time Management, Active Listening, Multitasking, Product Knowledge

Ms Excel, Mis Reports, Shipment Tracking, Customer Support Voice Process, Warehouse Operations, Pickup Scheduling, Delivery Coordination, Data Entry, Inbound and Outbound Customer Calls, Logistics Operations