Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Oracle Database Administration (DBA)

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring the smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Coordinate with cross-functional teams to ensure seamless integration and operation of business-critical systems.
Mentor and guide junior team members to enhance their technical capabilities and problem-solving skills.
Continuously evaluate and improve support processes to increase efficiency and reduce downtime.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Oracle Database Administration (DBA).
Experience in database performance tuning, backup and recovery strategies, and security management.
Strong knowledge of database architecture, installation, configuration, and patching.
Ability to troubleshoot complex database issues and provide effective solutions.
Familiarity with database monitoring tools and automation scripts to optimize database operations.

Additional Information:

The candidate should have minimum 5 years of experience in Oracle Database Administration (DBA).
This position is based at our PDC2C - SEZ location.
A 15 years full time education is required.