It Administration, It Asset Management, It Project Management, Identity And Access Management, Microsoft 365, It Operations, technology support, endpoint management, AI-enabled business applications, information security principles, grant management systems, Google Workspace, technology governance practices, AI governance, CRM

Network Troubleshooting, Networking, Storage Systems, Linux Os, Microsoft Windows Server, Incident Management, Systems engineering, project management

ticketing systems , Python, OMS, Agile certification, ITIL-based support workflows