Key Responsibilities

Warehouse Management
Oversee day-to-day warehouse operations, including receiving, storage, picking, and dispatch.
Ensure proper stock handling, labeling, and organization to maintain inventory accuracy.
Monitor warehouse performance and implement continuous improvement strategies.
Logistics & Distribution
Plan, schedule, and optimize delivery routes and trips to ensure timely distribution with cost efficiency.
Supervise the logistics team and third-party transport providers to meet delivery KPIs.
Resolve transportation issues and ensure compliance with safety and regulatory requirements.
Inventory Control
Maintain accurate stock levels and implement procedures to prevent stock-outs.
Monitor and manage inventory aging to reduce and prevent stock obsolescence.
Coordinate regular stock counts and reconciliations.
Team Leadership & Development
Lead, train, and mentor warehouse and logistics staff to ensure high performance and accountability.
Foster a safety-first culture and uphold operational standards and protocols.
Reporting & Analysis
Track and report key operational metrics including delivery trip efficiency, cost per delivery, stock-out frequency, and inventory aging.
Provide actionable insights to senior management for operational planning and improvements.

Key Performance Indicators (KPIs)

Qualifications & Experience

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
5+ years of experience in warehouse and logistics management.
Strong leadership and team management skills.
Proficiency in inventory management systems (e.g., SAP, NetSuite, or similar ERP).
Excellent problem-solving and organizational abilities.
Strong communication and stakeholder management skills.

Preferred Skills

OPERATIONS MANAGER (WAREHOUSE & LOGISTICS)