Location: Hyderabad, India

Employment Type: Full-Time; Salaried

Compensation: Base Salary, Bonus, Stock Options, Medical

About Innovapptive

Innovapptive is an enterprise SaaS company building an AI-powered Connected Worker Platform for industrial organizations. Our platform connects frontline workers, back-office systems, and assets in real-time to drive safety, reliability, and operational productivity.

Leading global enterprises including Shell, Hess, Westlake Chemical, Kimberly-Clark, Scott Miracle-Gro, and Newmont Mining, rely on Innovapptive to transform how work gets done across plants and field operations.

Our customers have achieved $50M+ EBITDA savings at a single enterprise, 10× improvement in frontline productivity, and 15–20% reductions in maintenance costs.

Innovapptive is recognized as a Leader in Frost & Sullivan's Frost Radar 2025 - Augmented Connected Worker Platforms, with acknowledgments from Gartner and LNS Research, and is backed by Vista Equity Partners and Tiger Global Management.

With headquarters in Houston and an engineering center in Hyderabad, we have 300+ employees across the U.S., India, and ANZ and are on a strong trajectory toward $100M ARR.

Why This Role Exists

Innovapptive is a leading provider of enterprise SaaS solutions for industrial organizations across the energy, manufacturing, and utilities sectors. As the platform continues to scale across mission-critical production environments, we are investing in a next-generation Site Reliability Engineering (SRE) organization focused on reliability, automation, security, and operational excellence.

What You Own

Entire SRE pillar: SaaSOps/Infra, Customer Support + SAP Ops, QE, Security, Release Mgmt, PM CTO Office
SaaSOps automation
SLI/SLO framework for all products. Error budgets. Incident operating model. 80% auto-detection
24x7 support (from 24x5). Staggered L1 hires + automation
Security & Compliance from zero: GRC, AppSec, PenTest, infra security. SOC2 readiness
Release governance: gates, go/no-go criteria, 5 coordinated release trains/month
MTTR reduction, RCA standardization

You Must Have

12+ years in engineering/SRE/DevOps with 5+ years leading SRE or platform ops at scale
Experience managing 20+ person orgs spanning infrastructure, support, QA, and/or security
Deep expertise: Kubernetes, AWS (EKS, Lambda, RDS), IaC (Terraform/Pulumi), CI/CD
Proven SLI/SLO frameworks, error budgets, and incident management built from scratch
SaaS multi-tenant experience (namespace isolation, per-customer provisioning)
Understanding of ERP integration patterns (SAP BASIS, BTP, S/4HANA, Maximo)
Scaling SRE through automation, not hiring

Nice to Have

React Native mobile app operations and release management
SOC 2 / ISO 27001 compliance experience
Building security functions from zero
Connected workforce / industrial IoT platforms

You Will Be Measured On

MTTR 30% improvement Q1. 80% Sev-1/Sev-2 auto-detected

SaaSOps: envs/engineer from 11 to 14+ via automation

24x7 operational. L1 response SLA met

Security: SAST/SCA 100% repos. 95% Crit/High resolved 7/30d

Release gate compliance 95%. Change failure rate

100% Sev-1 RCA within 72hr SLA

Tech Stack & Tools

Cloud: AWS (EKS, RDS, S3, CloudFront, IAM, VPC, Route53)

Containers: Docker, Kubernetes (EKS), Helm

CI/CD: GitLab CI, Jenkins

IaC: Terraform, Ansible

Monitoring: CloudWatch, Grafana, Sentry, Mixpanel

Databases: MongoDB, Redis

Messaging: RabbitMQ

Compliance: Vanta/Drata, SonarQube, Snyk

Growth

Reports to CTO. VP/Sr. Director-level role with direct CEO visibility. You present SRE metrics to the CEO weekly.

What We Offer

Competitive compensation and equity tied to measurable impact on AI accuracy and performance
A platform to shape the semantic intelligence layer of a category-defining industrial SaaS company
Access to cutting-edge AI, data, and observability toolchains for continuous learning and innovation

Innovapptive does not accept and will not review unsolicited resumes from search firms.

Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.

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Vice President - SRE