Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP Document and Reporting Compliance

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by diligently investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system irregularities and delivering timely solutions to maintain seamless business operations. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring the reliability and efficiency of critical software applications within the organization.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to understand system challenges and implement effective resolutions.
Document and communicate findings and solutions clearly to stakeholders to support knowledge sharing.
Assist in the continuous improvement of support processes to enhance system stability and user satisfaction.

Professional & Technical Skills:

Must To Have Skills: Proficiency in SAP Document and Reporting Compliance.
Strong analytical and problem-solving abilities to diagnose and resolve complex software issues.
Experience in monitoring and maintaining business-critical applications to ensure high availability.
Ability to work effectively within a team environment and contribute to collaborative problem-solving.
Good communication skills to interact with technical and non-technical stakeholders.

Additional Information:

The candidate should have minimum 3 years of experience in SAP Document and Reporting Compliance.
This position is based at our Hyderabad office.
A 15 years full time education is required.