Your Role

We are looking for a Service / Sr. Service Engineer in Power Technique Customer Center who will work towards the Mission provided for Power Technique Service (PTS) Division

The Individual should bear positive attitude to make an efficient, agile and service driven organization
The individual should ensure total Customer satisfaction generate the feel-good factor and driving customer delight,
Retain existing customer loyalties with increasing YOY.
Ensure on-time booking of service hours in SJA module & manage forward planning of jobs
Initiate Direct service to End customers & improve Direct Service business.
Focus & achieve on timely completion of service issues
Focus on all the service parameters & stay aligned to the target defined
Implement ECBs, SB & Technical Changes as per PC Guidelines at field level
Co-ordinate with Product specialist, HO reducing escapes and share quality feedback / suggestions timely.
Capable of conducting in house training for key customers & dealer team
Organize Service Camps/Road Shows and other field activities
Effective & timely update of PTS Systems (DMS, MOL, QLINK, FLEETLINK, MYWARRANTY, POWERCONNECT, MAM2 etc.)
Support product companies / Marketing for new product trails
Identify Non-service Taking customers & Educate benefits of availing Genuine services & spares.
Work on Dealer Team management – Guide dealer Service engineers & provide technical support for service request (Dealer & Customer), Stock recommendation & Ensure adequate inventory stock at dealer end basis installed units to reduce breakdown time.
Support to achieve budgeted spares order booking & sales targets
Drive self-serviceability module execution
Capable of independently handling Service Quotes.
Special focus on Manpower development of the dealers
Generate Direct Service Revenue

To succeed, you will need

Qualifications: Degree or Diploma in Mechanical/Electrical Engineering

Knowledge

3 to 5 years experience
Service and Spares sales in Compressor / Construction/ Mining industries will be an added advantage
Good knowledge on Air compressors, Engine will be preferred
Language Known –Hindi, English

Personality Requirements

Good communication Skills with an open minded attitude
Always Ready to gain Knowledge of products and channel dynamics
Computer Skills – E-mails, MS Office must.
Interpersonal skills – Approach to Customers professionally
Energetic, enthusiastic and able to meet stringent deadlines
Ability to Handle / Deliver under pressure
Excellent eye for details
Work requires willingness to travel within the designated territory in all modes at all times (Approx. 80% of Working time)
Creativity / Innovative Ideas to resolve issues for satisfying Customers
Basic knowledge on Service & Maintenance

In return, we offer you

Open and Transparent working Culture with continious learning and growth opportunites.
A friendly, family like atmosphere
A culture known for respectful interaction, ethical behaviour and integrity.
Potential to see your ideas realized and to make an impact.
New Challenges and new things to learn every day

City

Bhubaneshwar

Last Day to Apply

11 September 2026

Start a journey of endless opportunities

At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.

We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.

We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins – Join us at the Home of Industrial Ideas.

Atlas Copco- Service Engineer/Senior Service Engineer- Bhubaneswar - Power Technique Customer Center