Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

What you get to do in this role:

Act as a trusted talent advisor to senior Go-To-Market leaders across Asia & Korea, shaping hiring strategy and making sure staffing goals are met.
Run full-cycle recruiting for revenue-critical roles, including Account Executives, Solution Sales and Solution Consulting.
Negotiate complex offers and close top GTM talent in competitive, counteroffer-heavy markets.
Bring market intelligence on talent, pay and competitors to inform hiring decisions. Push back and advise on trade-offs when needed.
Build proactive talent pipelines for hard-to-fill and recurring roles across the region.
Develop and track metrics that improve sourcing results and show ROI.
Give candidates a great experience, with clear and timely communication at every stage.

Qualifications

To be successful in this role you have:

Experience using AI in your work, or thinking critically about how to. This may include AI-powered tools, automated workflows, AI-driven insights, or AI's impact on the function or industry.
8+ years of full-cycle, in-house Sales/GTM recruiting experience, ideally in enterprise software, SaaS or cloud.
Experience recruiting across Asian markets such as Singapore, Malaysia, Korea, Hong Kong and Thailand, with a strong understanding of local talent markets, pay norms and hiring practices.
Business proficiency in Korean (spoken and written) is highly desirable, as this role partners directly with Korea-based hiring managers and business stakeholders and engages Korean-speaking candidates throughout the hiring process.
A proven ability to consult, influence and build credibility with senior and executive stakeholders in a matrixed organisation.
Strong personal accountability and a true sense of ownership from start to finish.
Excellent communication skills and the ability to work across functions with the business, Talent Acquisition, Compensation and HR partners.
Comfortable in a fast-paced, constantly changing environment.

JV20

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [HIDDEN TEXT] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Senior Recruiter, GTM Asia & Korea