Job Title: Assistant General Manager (AGM) – Client Servicing

Location: Mandi House, Delhi

About the Role

We are seeking an experienced client servicing professional with 10–15 years in advertising, digital, or integrated communication agencies. The role requires a strategic leader who can drive client relationships, communication strategy, creative thinking, social media, content, and integrated campaigns while collaborating with cross-functional teams.

Key Responsibilities

Lead and manage Government and PSU client accounts.
Develop integrated communication and social media strategies.
Translate client briefs into effective creative and communication solutions.
Collaborate with creative, content, digital, and strategy teams to deliver impactful campaigns.
Lead campaign planning, client presentations, and pitch proposals.
Build long-term client relationships and identify account growth opportunities.
Mentor teams and ensure timely project delivery.
Monitor campaign performance and provide strategic recommendations.
Represent the agency in client meetings and senior stakeholder discussions.

Requirements

10–15 years of experience in advertising, digital, or integrated communication agencies.
Proven experience managing Government Ministries, PSUs or public sector communication accounts.
Strong understanding of client servicing, branding, content, creative strategy, digital, and social media.
Experience in developing communication strategies, pitch presentations, and integrated campaigns.
Ability to manage senior stakeholders, lead cross-functional teams, and handle multiple high-value accounts.
Excellent communication, presentation, negotiation, and leadership skills.
Strong strategic thinking with the ability to translate client briefs into impactful communication solutions.

AGM - Client Servicing