Designation - Technical Support Executive

Experience- 1 to 3 Year Of Experience

Location - Valsad (Gujarat)

CTC - 15k to 30k CTC Monthly

Vacancy - 2

Provide technical support to clients via email, phone, ticketing systems, and remote access tools.
Diagnose, troubleshoot, and resolve application, device, and system-related issues.
Monitor system alerts and proactively identify potential issues.
Coordinate with development, DevOps, and QA teams for complex issue resolution.
Maintain accurate documentation of issues, solutions, and troubleshooting steps.
Assist clients with application usage, configurations, and best practices.
Ensure adherence to SLAs and timely communication with clients.
Perform basic database checks and validations as required.
Support application updates, patches, and deployments when needed.

Required Skills & Qualifications

Preferred Skills (Good to Have)

Key Competencies