Company Description Marc Salon & Beauty Equipments is a leading manufacturer of salon and spa furniture in India, known for its high-quality products under the MARC brand name. The company provides comprehensive solutions for both new salon setups and renovation projects. Its product range includes salon chairs, barber chairs, shampoo stations, facial beds, hair care and beauty equipment, and spa furniture. Marc also offers a wide selection of accessories, enabling clients to create functional and stylish salon spaces. The organization focuses on quality, design, and customer satisfaction, making it a trusted partner in the salon and beauty industry.

Department: Sales

Job Type: Full-Time

Reports To: Sales Head

Experience: 1–3 Years

Location: Manesar, Gurugram

Timing: 9:30 am-6:30 pm

About the Role

We are looking for a detail-oriented, organized, and proactive Sales Assistant to support the sales team in managing day-to-day sales activities, preparing quotations, coordinating with customers and internal departments, and ensuring smooth execution of sales requirements.

The ideal candidate should have good communication skills, strong follow-up abilities, attention to detail, and a basic understanding of sales processes. The candidate should be comfortable working with quotations, pricing, product details, customer requirements, Excel/Google Sheets, and sales documentation.

This is a full-time, on-site Sales Assistant role based in Manesar. The Sales Assistant will support the sales team by engaging with walk-in and existing customers, understanding their needs, and presenting suitable salon and spa furniture solutions.

The role requires someone who can efficiently coordinate between customers and internal teams while ensuring that quotations, enquiries, follow-ups, and other sales activities are handled accurately and on time.

Key Responsibilities

1. Quotation Preparation

Prepare accurate and professional quotations based on customer requirements.
Understand customer requirements and select the appropriate products/services for quotation.
Coordinate with the sales team, accounts, purchase, or other relevant departments to obtain updated pricing and product information.
Ensure correct product names, specifications, quantities, prices, discounts, taxes, payment terms, and other details are mentioned in quotations.
Share quotations with customers through email, WhatsApp, or other approved communication channels.
Make revisions to quotations based on customer requirements or changes communicated by the sales team.
Maintain records of quotations shared with customers.
Follow up on quotations and update their status regularly.
Ensure quotations are prepared and shared within the required timelines.

2. Sales Support

Assist the sales team in managing day-to-day sales activities.
Maintain and update customer and enquiry records.
Enter and maintain sales data accurately in Excel, Google Sheets, CRM, or other systems.
Support sales executives/managers with customer information, product details, pricing, and documentation.
Prepare sales-related reports and summaries.
Maintain proper records of enquiries, quotations, orders, and customer communication.
Assist the sales team in converting enquiries into orders through timely follow-ups and coordination.

3. Customer Coordination

Coordinate with customers regarding product availability, pricing, specifications, quotations, and order-related requirements.
Respond to basic customer queries professionally and promptly.
Understand customer requirements and communicate them accurately to the sales team.
Follow up with customers regarding quotations and pending requirements.
Coordinate internally to obtain answers to customer queries that require information from other departments.
Maintain professional communication with customers at all times.

4. Lead & Enquiry Management

Receive and organize enquiries received through calls, WhatsApp, email, website, social media, or other channels.
Record relevant customer and enquiry details.
Categorize and forward enquiries to the appropriate sales team member when required.
Track the status of enquiries and ensure timely follow-ups.
Maintain a proper database of leads and customers.
Ensure no genuine enquiry is missed or left unattended.

5. Order Coordination

Coordinate with the sales team and relevant departments after receiving customer confirmation.
Assist in collecting required order details and documentation.
Coordinate with accounts, production, purchase, warehouse, or logistics teams wherever required.
Track order status and communicate relevant updates to the sales team/customer.
Ensure that customer requirements communicated during the sales process are properly documented.

6. Sales Documentation & Reporting

Maintain quotation registers and sales trackers.
Prepare daily/weekly/monthly sales reports as required.
Maintain customer databases and enquiry records.
Track quotation status, including:
Quotation Sent
Follow-up Pending
Under Discussion
Negotiation
Order Confirmed
Lost
Maintain accurate documentation of sales-related activities.
Assist management and the sales team with data and reports whenever required.

7. Coordination With Internal Teams

The Sales Assistant will coordinate with departments such as:

Sales
Accounts & Finance
Production
Purchase
Warehouse
Dispatch & Logistics
Customer Service

The objective is to ensure that customer requirements and sales commitments are communicated correctly and handled within the required timelines.

Key Performance Indicators (KPIs)

The candidate will be evaluated on:

Accuracy of quotations
Turnaround time for quotation preparation
Number of quotations prepared and processed
Timeliness of customer follow-ups
Enquiry response time
Accuracy of customer and sales records
Number of missed/unattended enquiries
Coordination efficiency with the sales team
Accuracy of sales reports and documentation
Contribution toward enquiry-to-order conversion

Required Skills & Qualifications

Bachelor's degree in Business Administration, Commerce, Sales, Marketing, or a related field.
1–3 years of experience in sales support, sales coordination, quotation preparation, customer coordination, or a similar role.
Good written and verbal communication skills.
Good working knowledge of MS Excel / Google Sheets.
Strong attention to detail, particularly while working with pricing and quotations.
Good organizational and time-management skills.
Strong follow-up and coordination abilities.
Ability to handle multiple enquiries and tasks simultaneously.
Comfortable communicating with customers and internal teams.
Ability to work independently as well as with a sales team.

Preferred Skills

Experience preparing quotations in a manufacturing, trading, B2B, furniture, equipment, or similar business.
Experience handling B2B customers.
Understanding of product specifications and pricing structures.
Experience with quotation/invoice software will be an advantage.

How to Apply

Interested candidates can share their CV at [HIDDEN TEXT]

Sales Assisstant