Incident Management, Servicenow, Change Management, Itil Framework, Problem Management, Access Management, Event Management, Service Management, Security Governance, Infrastructure Monitoring

atrium orchestrator , Servicenow, Juniper, Windows Administration, Splunk, Cisco, Cloud Architecture, Jira, Storage, BMC Remedy, Network Troubleshooting, Automation Tools, middleware, Hpov, Incident Management, Confluence, Bluecoat, Databases, scripting in Python, Market Data, ITIL v3 certification, Voice troubleshooting, core services