Job Responsibilities:

Frontline IT Support & Administration

Provide first-level support for user issues relating to hardware, software, printers, network access, meeting room devices, and standard business applications.
Perform routine setup, installation, configuration, troubleshooting, and maintenance of PCs, laptops, phones, user accounts, and peripheral devices.
Update ticket records, asset registers, checklists, and user documentation accurately and in a timely manner.
Manage Application systems and understand data flow across business functions.

Operational Support for Systems & Projects

Support system administration activities, testing, data updates, user onboarding, and routine monitoring tasks for ERP, SharePoint, workflow tools, and related platforms.
Assist in project rollout activities such as preparing user guides, conducting basic training support, coordinating equipment readiness, and following up on action items.
Escalate unresolved issues, recurring incidents, and control gaps promptly to the Senior Executive or Senior Manager.

Compliance, Housekeeping & Continuous Learning

Follow established IT policies, SOPs, cyber security requirements, and data protection practices in daily work.
Support inventory checks, preventive maintenance schedules, file organization, and audit preparation activities.
Build technical knowledge and work capability through on-the-job learning, training, and guidance from senior team members.
To understand internal business process and propose IT solutions to optimize workflow

Job Requirements:

Diploma or Degree in Information Technology, Computer Science, or a related field.
3-4 years of IT support or relevant experience.
Relevant certificate in IT would be an advantage.
Basic knowledge of IT infrastructure, networking, and system administration.
Understanding of cybersecurity principles and best practices.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

IT Executive (IT Support I Infrastructure I Networking I System Administration)