Business Process Analysis, Salesforce, Diagramming tools, Database modelling, Functional solution design, Stakeholder facilitation

Requirements Analysis, Agile, Application Design, Salesforce

Requirements Analysis, Salesforce Configuration, Business Process Design, Data Analysis, Process Improvement, Solution Evaluation, Stakeholder Communication

Certified Scrum Product Owner, Certified Scrum Master, Salesforce Administrator Exam CRT101, Salesforce capabilities and limitations, Salesforce Certified Business Analyst

Salesforce Configuration, Agile Methodology, Salesforce Administrator Exam CRT101, configuration customization and integration of Salesforce, Salesforce Certified Business Analyst, software product development life cycles, Salesforce solutions