Cloud services (Microsoft 365, Google Workspace), Windows OS, Hardware Installation, Wan, Routers, Switches, Ms Office, System Configurations, It Asset Management, Backups, Lan, Wi-Fi troubleshooting, Documentation, Antivirus security tools, Networking fundamentals

Systems Administration, Linux Redhat, Network Engineering, Comptia A+, Cisco Ccna, AWS, Zebra thermal printers troubleshooting, Root Cause Analysis, Telecom PBX administration, Project management, CompTIA Network+, Microsoft hardware installation, Data Cabling, Linux Operating Systems

system documentation , Problem Management, Data Migration, Oracle SFS, Cybersecurity requirements, System integrations, Change management processes, Shop-floor automation solutions, Support procedures, SQL-based data analysis, Production Monitoring, Manufacturing analytics systems, OPC communication, Knowledge articles, Incident Management system, Machine connectivity, Backup procedures

Linux, Monitoring Tools, Windows, ITIL-Based Ticketing Tools, IT Troubleshooting on end user devices

Linux, Monitoring Tools, Windows, It Troubleshooting, ITIL-Based Ticketing Tools