Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP FI CO Finance

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain business continuity and system reliability in a dynamic environment.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Lead efforts to improve system performance and reliability through effective troubleshooting and root cause analysis.
Facilitate knowledge sharing and mentoring within the team to enhance overall technical capabilities.
Coordinate with stakeholders to ensure alignment of support activities with business objectives.

Professional & Technical Skills:

Must To Have Skills: Proficiency in SAP FI CO Finance.
Strong analytical and problem-solving abilities related to financial and controlling modules within enterprise resource planning systems.
Experience in diagnosing and resolving complex application issues in a multi-component environment.
Ability to work collaboratively with cross-functional teams to implement effective solutions.
Familiarity with system monitoring tools and incident management processes.
Excellent communication skills to articulate technical information clearly to diverse audiences.

Additional Information:

The candidate should have minimum 5 years of experience in SAP FI CO Finance.
This position is based at our CODC1A - SEZ location.
A 15 years full time education is required.