Project Role : Custom Software Engineer

Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.

Must have skills : ServiceNow IT Service Management (ITSM)

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, managing project timelines, and facilitating communication among stakeholders to drive successful project outcomes. You will also oversee the technical aspects of application development, ensuring that best practices are followed and that the team is equipped to meet project demands effectively.

Roles & Responsibilities:

Expected to be an SME.
Collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Mentor junior team members to enhance their skills and knowledge.
Facilitate regular team meetings to discuss progress, challenges, and solutions.

Professional & Technical Skills:

Must To Have Skills: Proficiency in ServiceNow IT Service Management.
Strong understanding of IT service management processes and best practices.
Experience with application design and development methodologies.
Ability to analyze and troubleshoot application issues effectively.
Familiarity with integration techniques and tools within the ServiceNow platform.

Additional Information:

The candidate should have minimum 7.5 years of experience in ServiceNow IT Service Management.
This position is based at our Gurugram office.
A 15 years full time education is required.