Skill required: Supply Chain - Warranty Management

Designation: Business Advisory Associate

Qualifications:BE/Diploma in Automobile

Years of Experience:1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level Agreement Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision Implement practices to improve operational efficiencies To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level Agreement Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision Implement practices to improve operational efficiencies

What are we looking for

BE Automobile Graduate/Diploma with or without Automotive experience
BE Mechanical Graduate/Diploma with Automotive experience
Experience in Warranty
Experience with Auto components
Interpersonal skills to deal with dealers, warranty engineers, etc
Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim
Expert level capability in use of desktop software (MS Office Suite, with focus on Excel)
Organized, timely, pro-active and highly productive
Strong written communication in English
Attention to detail and ability to multi-task
Experience in Warranty /Auto Dealership Roles and Responsibilities:
Mechanical knowledge of machinery/auto-component Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision