Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Java Standard Edition

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring and collaboration with different teams to maintain system stability and performance, contributing to the overall success of business processes through effective problem resolution and support.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to ensure timely resolution of application issues.
Document troubleshooting steps and solutions to build a knowledge base for future reference.
Assist in the deployment and maintenance of software updates and patches.
Support junior team members by sharing knowledge and providing guidance when needed.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Java Standard Edition.
Strong problem-solving skills with the ability to analyze complex software issues.
Experience in debugging and troubleshooting multi-component software systems.
Familiarity with application monitoring tools and performance tuning.
Ability to work effectively in a collaborative team environment.
Good communication skills to clearly articulate technical information.

Additional Information:

The candidate should have minimum 3 years of experience in Java Standard Edition.
This position is based at our Bengaluru office.
A 15 years full time education is required.