database queries , Peopletools, application troubleshooting, Incident Management, System Monitoring, Software Lifecycle Management, deployment procedures, backend system interactions, Peoplesoft, Root Cause Analysis

Rest Apis, Servicenow, change management, Jira, Sso, Figma, Shell, Slack, Scripting, Python, logs monitoring tools, Gmail, ITIL practices, Meet, TextExpander, Adobe Suite, webhooks, Lucid Suite, Google Workspace Admin Console, Drive, API integrations, system diagnostics