Job Purpose:

The Sales Training Operations & Content Manager will be responsible for developing, implementing, and managing comprehensive training programs aimed at enhancing the performance and effectiveness of the sales force. The role requires a blend of instructional design expertise, project management skills, and the ability to work closely with cross-functional teams and external vendors to ensure seamless training delivery and continuous content innovation.

Key Responsibilities:

1. Curriculum Development & Content Design

Design and implement structured and scalable learning modules tailored to the needs of sales personnel.
Create and update training materials based on performance data, product updates, and market trends.

2. Global Curriculum Review

Analyze global sales training frameworks and adapt them to local/regional market contexts.
Ensure alignment with corporate learning objectives and regional sales goals.

3. E-Learning Development & Engagement

Develop interactive e-learning content using digital tools to facilitate continuous learning.
Monitor learner engagement metrics and optimize content accordingly.

4. In-Dealership Training Execution

Plan and conduct in-dealership training sessions aligned with current business needs.
Support on-ground implementation of sales techniques, tools, and processes.

5. Monthly Newsletter Creation

Roll out a monthly newsletter featuring industry updates, training highlights, and internal achievements.

6. Training Collateral & Contest Material Development

Prepare high-quality support materials for training programs and skill contests.
Deliver weekly and daily information bytes to keep the field sales team informed and engaged.

7. Collaboration with Field Sales Teams

Liaise with regional and local field teams to assess training needs and deliver customized solutions.
Curate and share regional success stories and best practices to foster cross-regional learning.
Continuously improve training content based on field feedback.

8. Vendor Coordination

Coordinate with training vendors for timely content delivery and execution.
Manage vendor billing processes and ensure timely submission and processing of payments.

Qualifications & Skills:

Education:

B.Tech/ MBA
Certification in Instructional Design or Learning & Development (preferred).

Experience:

5–10 years in sales training, L&D, or content development roles.
Experience in automotive

Skills:

Strong instructional design and content development abilities.
Proficiency in digital learning tools (e.g., Articulate, Adobe Captivate, LMS platforms).
Excellent communication and stakeholder management skills.
Analytical mindset to assess training effectiveness and implement improvements.
Ability to manage multiple projects and meet tight deadlines.

Key Competencies:

Strategic Thinking
Content Innovation
Sales Acumen
Project Management
Cross-functional Collaboration
Vendor Management

Sales Training Operation & Content Management