About the Company

We are seeking an experienced and results-driven Procure-to-Pay (P2P) Team Lead to oversee end-to-end procurement and accounts payable operations. The role is responsible for managing daily P2P activities, driving process efficiency, ensuring compliance with company policies and controls, and leading a team to achieve operational excellence. The ideal candidate should possess strong people management skills, stakeholder management capabilities, and expertise in procurement and invoice processing functions.

About the Role

The role is responsible for managing daily P2P activities, driving process efficiency, ensuring compliance with company policies and controls, and leading a team to achieve operational excellence.

Responsibilities

Operations Management
Lead and manage end-to-end Procure-to-Pay processes, including:
Vendor onboarding and maintenance
Purchase Order (PO) processing
Invoice processing and validation
Three-way matching (PO, GRN, Invoice)
Payment processing support
Vendor query resolution
Ensure timely and accurate processing of transactions in accordance with Service Level Agreements (SLAs).
Monitor daily operations and workload distribution within the team.
Identify process gaps and implement improvement initiatives.
Team Leadership
Manage, coach, mentor, and develop team members.
Conduct regular performance reviews and provide constructive feedback.
Drive employee engagement and support career development initiatives.
Ensure adequate training and cross-functional knowledge sharing within the team.
Stakeholder Management
Act as the primary point of contact for internal stakeholders, vendors, and business partners.
Collaborate with Procurement, Finance, Accounts Payable, and Business Units to resolve process-related issues.
Conduct governance meetings and provide operational updates to management.
Compliance & Controls
Ensure compliance with company policies, internal controls, and audit requirements.
Support internal and external audits by providing required documentation and process insights.
Monitor and mitigate operational risks within the P2P process.
Maintain adherence to SOX and regulatory compliance requirements where applicable.
Performance & Reporting
Track, analyze, and report key performance metrics such as:
Invoice processing turnaround time
Payment accuracy
Vendor satisfaction
SLA adherence
Productivity and quality metrics
Prepare management reports and dashboards.
Drive continuous improvement and automation initiatives.

Qualifications

Bachelor's degree in Commerce, Finance, Accounting, Business Administration, or related field.
5-8+ years of experience in Procure-to-Pay, Accounts Payable, or Shared Services operations.
Minimum 2 years of experience in a team leadership or supervisory role.
Strong understanding of P2P processes, accounting principles, and procurement operations.
Experience working with ERP systems such as SAP, Oracle, Coupa, Ariba, or similar platforms.

Required Skills

Strong leadership and people management skills.
Excellent communication and stakeholder management abilities.
Problem-solving and analytical thinking.
Process improvement and continuous improvement mindset.
Strong attention to detail and quality orientation.
Proficiency in Microsoft Excel and reporting tools.
Ability to work in a fast-paced, deadline-driven environment.

Preferred Skills

Experience in Shared Services/BPO environment.
Knowledge of Lean, Six Sigma, or process excellence methodologies.
Professional certifications such as CPA, CMA, CIMA, or PMP are an added advantage.

Pay range and compensation package

Experience: 5-8+ Years

Location: Chennai (Ambattur)

Reporting To: Operations Manager / P2P Manager

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.

Team Lead-Procure to Payment