We are looking for an experienced Product Engineer with strong expertise in Finacle Scripting and Oracle to support and enhance Retail Assets applications within a Core Banking environment. The ideal candidate will be responsible for production support, defect resolution, test automation, and ensuring platform stability while collaborating closely with development and business teams.

This role requires hands-on experience in maintaining mission-critical banking applications, troubleshooting production issues, and driving continuous improvements in software quality and system reliability.

Requirements

Key Responsibilities

Provide application support for Retail Assets applications within the Core Banking platform
Analyze, troubleshoot, and resolve production defects and application issues
Support Retail Assets Automation Testing initiatives and Production Business Platform Improvements (PBI)
Ensure production stability by monitoring application health and responding to critical incidents
Perform incident triage, root cause analysis (RCA), and implement permanent fixes to reduce recurring issues
Drive defect management activities and coordinate timely resolution with development teams
Own and improve test automation coverage for the Retail Assets module
Lead stabilization initiatives across multiple banking entities and environments
Coordinate application patches, software upgrades, deployments, and production releases
Work closely with Development, QA, Business, and Production Support teams to ensure seamless delivery
Participate in release planning, deployment validation, and post-release support
Identify opportunities to improve application performance, quality, and operational efficiency
Maintain technical documentation, defect reports, RCA documents, and support knowledge base

Required Skills

Strong experience with Finacle Scripting
Strong Oracle Database experience
SQL and PL/SQL
Production Support
Incident Management
Defect Analysis & Resolution
Root Cause Analysis (RCA)
Test Automation
Retail Assets Domain
Core Banking Applications
Application Support
Production Stability Management
Software Debugging & Troubleshooting
Release & Deployment Support
Patch Management
Banking Application Support

Preferred Skills

Experience working in enterprise banking environments
Exposure to Core Banking implementations and support
Knowledge of Software Engineering best practices
Experience working in Agile/Scrum teams
Strong analytical and problem-solving skills
Excellent stakeholder communication and coordination skills

Experience

4-8+ years of experience in Software Engineering or Product Engineering
Hands-on experience supporting Finacle-based banking applications
Experience in production support, incident management, and defect fixing
Experience working with Oracle databases and SQL

Domain

Banking
Retail Banking
Core Banking
Retail Assets

Finacle Product Engineer - Core Banking