Experience: 1–4 years in Customer Support

Education: Any Graduation / Post Graduation

CTC: 4.5–5.5 LPA

Location: Hyderabad

Shift: US Night Shift (Rotational)

Working Days: 5 days a week

️ Week Off: 2 rotational week-offs

Cab: One-way cab facility within a 23 km radius

Important: Candidates must have all required documents.

Interested candidates can share their resumes and ping on Whatsapp

HR Shaheen

9121103892

19:T5a6,

Greetings from Hucon Solutions!

We are hiring Customer Support Associates (Voice Process) to join our team in Hyderabad.

Job Details

Role: Customer Support Associate – Voice

Location: Hyderabad (Work from Office)

Experience: Freshers only

Qualification: Any Graduate / Postgraduate

Process: International Voice

CTC: 3.5 LPA

Joining: Immediate joiners preferred

Key Responsibilities

Handle customer inquiries via phone in a professional and timely manner

Resolve customer issues and complaints efficiently

Maintain accurate records of customer interactions in CRM systems

Provide product/service information and assist customers in decision-making

Collaborate with team members to improve service quality

Identify trends in customer concerns and share feedback for improvement

Required Skills

Excellent communication skills in English

Strong problem-solving and customer-handling abilities

Basic knowledge of CRM tools and MS Office

Ability to manage multiple tasks in a fast-paced environ

International Voice Process