Roles and Responsibilities:

We are looking for an experienced Salesforce Administrator to manage and maintain our Salesforce instance. The ideal candidate will have 7-15 years of hands-on experience in Salesforce administration, with expertise in configuring, customizing, and optimizing Salesforce to support business processes. This is a contractual role with an immediate start, and the candidate is expected to join within a week.

Responsibilities:

Salesforce Configuration and Customization:

Customize Salesforce objects, fields, page layouts, and record types to meet business requirements.
Configure workflow rules, process builder, validation rules, and approval processes to automate business processes.

User Management:

Manage user accounts, profiles, roles, and permission sets.
Provide user training and support to ensure effective utilization of Salesforce.

Data Management:

Import and export data using data loader and other Salesforce data migration tools.
Perform data cleanup, deduplication, and maintenance tasks to ensure data accuracy and integrity.

Integration and AppExchange Management:

Integrate Salesforce with external systems using REST/SOAP APIs and middleware tools.
Manage installed packages and AppExchange applications, and evaluate new applications for potential adoption.

System Maintenance and Security:

Perform regular system maintenance tasks such as backup and restore, sandbox refresh, and platform upgrades.
Implement and enforce security policies and best practices to protect sensitive data.

Reporting and Analytics:

Create and maintain reports, dashboards, and analytics to provide insights into sales performance and business metrics.
Customize reports and dashboards based on user requirements.

Technical Specifications:

Bachelor's degree in Computer Science, Information Technology, or related field.
7-15 years of hands-on experience as a Salesforce Administrator.
Salesforce Certified Administrator (ADM 201) certification is required.
Strong understanding of Salesforce platform capabilities, including Salesforce Lightning Experience, Apex, Visualforce, and Salesforce APIs.
Experience with Salesforce CPQ, Einstein Analytics, or other Salesforce add-on products is a plus.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams