Skill required: User-Generated Content Moderation - Content Moderation

Designation: Trust & Safety Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do

Accenture is a trusted innovative comprehensive and experienced partner to leading platform companies and other organizations The Trust and Safety Content Moderation and Responsible AI offerings within Accenture helps keep the internet safe and helps platform companies accelerate scale and improve their businesses.
You will be responsible for analyzing and reviewing user profiles audio videos and text based content and or investigating escalating and or resolving issues that are reported by users or flagged by the system Due to the nature of the role you may be exposed to objectionable or disturbing content flashing lights or contrasting light and dark patterns.
This is meaningful work that helps keep the internet safe and responsible It may also be challenging at times In this role you may be directly or inadvertently exposed to work with view or proactively engage with potentially disturbing objectionable and sensitive content such as graphic violent sexual or egregious content and expose AI systems to adversarial scenarios. What are we looking for
This role requires active participation in Accentures well being support program designed specifically for the Trust and Safety community which provides valuable skills to promote individual and collective well being Roles and Responsibilities:
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
Your expected interactions are within your own team and direct supervisor.
You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
The decisions that you make would impact your own work.
You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
Please note that this role may require you to work in rotational shifts
review classify and or remove work with view or proactively engage with content according to client guidelines using specific tools and channels
Understand and remain updated on changing client policies and guidelines Stay up to date with industry trends identified generative AI shortcomings and advancements in content moderation and or responsible AI regulations governance policy and consulting work
Investigate resolve and relay complex content issues to the broader Trust and Safety team
Develop and execute prompt strategies to interrogate large language models on various topics related to responsible AI including medical advice legal advice and other sensitive areas
Analyze the models responses for appropriateness inappropriateness refusal to answer or appending disclaimers to the response according to client definitions and guidance
Collaborate with other team members to create a comprehensive understanding of responsible AI issues based on a models responses
Contribute to the development of best practices and guidelines for content moderation and responsible AI governance and policy