About Citco

JOB DESCRIPTION

The market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we'll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About The Team & Business Line

Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

Responsibilities

Your Role:

The role of the Client Integration AVP involves leading projects or elements of large engagements, including client integration, conversions, service delivery changes and sales support. The Client Integration Manager is responsible for managing virtual teams that assist clients in integrating the Citco services into their environment, employing proper information systems, resources, and controls to maximize efficiencies and minimize risk. The role involves dealing with the senior management of all the organizations that interact with Citco Fund Services. The ability to clearly communicate both verbally and written is essential.
The Client Integration AVP role is part of a global conversion team and may be required to support multiple time zones during large projects.

Business Development Support

Stakeholder in the development of new clients/business
Request for proposal/information assistance
Build out of sample portfolios for client pitches and demonstrations
Direct source of information to Business Development on vendors/conversion/interfaces

Functional Data Migrations

Incumbent admin to Citco
Internal system migration
Citco to new admin

Project Manage

Incoming file testing
Instruct / extract testing and maintenance
Standard and custom extract file development (in house / vendor)
Coordinate with both internal and external stakeholders to ensure all necessary data is captured for client reporting
OMS vendor migrations
Responsible for system set up and coordination with third parties for new fund launches
Contribute to development and testing of Citco's technology platforms

Client / Vendor Relationship Management

Manage external vendor relationships
Client user setup / permissions
Work with existing clients on new requirements and process improvements

Resource Management And Reporting

Oversight and tracking of project pipeline, project leads, progress and deadlines
Assist with reporting to senior management
Assist Finance on invoicing for file maintenance and communication charges

Qualifications

About You:

Degree qualified in a business or Finance related disciple
Attention to detail
A team player who can work well within the function to deliver a quality service
Minimum of 4-6 years in the financial services industry
A proven interest in the financial markets and hedge fund industry
Proven Project Management Experience
Proven Business Analysis Experience
Working knowledge of Listed and OTC products
Creative and innovative
Excellent communication and writing skills
Client focus
Continuous improvement
Proficient in Microsoft Office applications

Our Benefits

Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Assistant Vice President, Client Integration (Hedge Funds)