remote troubleshooting , Desktop support, English-language communication skills, Remote troubleshooting tools, ServiceNow ITSM

Servicenow, Dns, Cisco Ccna, Windows, Itil, PCS, Linux, DHCP, AWS, It Troubleshooting, Redhat, Vpn, Mac, Thin clients, Active Directory, Portable handheld terminals, Microsoft hardware installation, scanners, Zebra thermal printers