Project Role : Custom Software Engineer

Project Role Description : Design, build and configure applications to meet business process and application requirements.

Must have skills : ServiceNow IT Operations Management (ITOM)

Good to have skills : NA

Minimum 2 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Custom Software Engineer, a typical day involves designing, building, and configuring applications tailored to align with specific business processes and application needs. This role requires a thoughtful approach to understanding organizational requirements and translating them into functional software solutions. The workday often includes collaborating with various stakeholders to ensure that the applications developed effectively support operational goals and enhance overall efficiency. Continuous refinement and adaptation of applications to evolving business demands are integral to the role, fostering innovation and responsiveness within the technology environment.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to gather and analyze business requirements for application development.
Ensure the quality and performance of applications through rigorous testing and validation.
Maintain documentation related to application design, configuration, and deployment processes.
Support junior team members by sharing knowledge and providing guidance on best practices.

Professional & Technical Skills:

Must To Have Skills: Proficiency in ServiceNow IT Operations Management.
Experience in customizing and configuring ServiceNow modules to meet business needs.
Strong problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently.
Familiarity with IT service management processes and workflows.
Ability to work with APIs and integrate ServiceNow with other enterprise systems.
Good communication skills to effectively collaborate with technical and non-technical stakeholders.

Additional Information:

The candidate should have minimum 2 years of experience in ServiceNow IT Operations Management.
This position is based at our Hyderabad office.
A 15 years full time education is required.