Project Role : Quality Engineering Lead

Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.

Must have skills : ServiceNow IT Service Management (ITSM)

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Quality Engineering Lead, a typical day involves guiding a team of quality engineers by coordinating multi-disciplinary planning and integrating various ecosystem components to enhance delivery speed and maintain high standards of quality throughout the application lifecycle. The role requires overseeing the development and execution of comprehensive testing strategies that align with business and functional requirements. This position also involves defining and monitoring key performance indicators to evaluate testing effectiveness, managing test execution, and ensuring timely resolution of defects, all while fostering collaboration across teams to achieve project goals efficiently.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Drive continuous improvement initiatives to enhance testing processes and team productivity.
Mentor and support junior team members to develop their skills and knowledge.
Facilitate effective communication between stakeholders to ensure alignment on quality objectives.

Professional & Technical Skills:

Must To Have Skills: Proficiency in ServiceNow IT Service Management.
Experience in designing and implementing end-to-end testing strategies within complex application environments.
Strong knowledge of quality assurance methodologies, testing principles, and defect management processes.
Ability to define and track key quality metrics to assess testing progress and product quality.
Skilled in coordinating cross-functional teams to ensure seamless integration and delivery.
Competence in utilizing tools and techniques for test automation and performance testing.

Additional Information:

The candidate should have minimum 7.5 years of experience in ServiceNow IT Service Management.
This position is based at our Hyderabad office.
A 15 years full time education is required.