Microsoft Office, Jira, Bpmn, Requirements Analysis, Requirements Elicitation, Agile, Scrum, Azure DevOps, Process Modeling, stakeholder interviews, UML modeling tools, Visio, functional documentation

contact lens , Jira, Confluence, Amazon Connect, Process Mapping, Agent Workspace, Lambda Integrations, Visio, Lex Integration, User story creation and backlog management, Customer Profiles, Lucidchart, Gap analysis and business process re-engineering, Requirements elicitation and documentation, Contact Flows, Queues and Routing Profiles, Microsoft Office Suite, Amazon Connect Reporting Analytics

Cpq, Jira, Salesforce, SKU configuration, Product Development Lifecycle, Npi

Requirements Elicitation, Uat, Clarity, JIRA, Swift, Confluence, Testing, Payments Processing, Validation, Documentation, Process Mapping, Business Analysis, Project Management, Data Analysis, ISO 20022, Stakeholder Management, DDA Platforms

provider networks , Requirements Elicitation, Power Bi, Uat, Hipaa, Tableau, Cms, JIRA, Bpmn, system integration, Data Visualization, Advanced Sql, Azure DevOps, Aca, Benefits, API concepts, Visio, FHIR, database fundamentals, X12 EDI, Comprehensive project artifacts, Acceptance criteria, Claims enrollment

Etl Process, Data Architecture, Agile, Sql, Data Analysis, Business Analysis

Ms Excel, Confluence, Power Bi, Agile, Tableau, Rally, Scrum, JIRA, Sql, xWiki

Kibana, Python, Sql, Regulatory Reporting

Machine Learning, Vba, Tableau, Excel, Sql, Pivot Tables, Power Pivots, Statistical Techniques, Array Functions