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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Role Overview

The Cash Application Executive is responsible for accurately applying customer payments to the appropriate accounts in a timely manner. This role ensures proper allocation of funds, reconciliation of accounts, and resolution of discrepancies to maintain accurate financial records.

Key Responsibilities

Process and apply customer payments (checks, wire transfers, ACH, credit cards) to the correct customer accounts
Ensure timely and accurate posting of receipts in the accounting system
Reconcile unapplied cash and resolve discrepancies
Identify and investigate payment variances, including short payments, overpayments, and deductions
Coordinate with internal teams (Accounts Receivable, Billing, Collections) for payment clarification
Maintain and update customer account records
Handle refunds, adjustments, and write-offs as required
Monitor aging reports and ensure proper allocation of cash
Prepare daily, weekly, and monthly cash application reports

Employee Skill Requirements

Excellent written and verbal communication skills
Strong interpersonal skills
Analytical and problem-solving abilities
Advanced reasoning and research skills
Decision-making capability
Good typing speed for data entry
Customer-focused approach

Prerequisites

Graduate/Postgraduate in any discipline (Finance & Accounting preferred)
Strong attention to detail with the ability to meet tight deadlines
Proven track record of excellent attendance
Self-driven and proactive attitude
Influence and persuasion skills
Strong customer orientation and understanding of service-related issues
Proficiency in MS Office

Educational Qualifications

B.Com
M.Com
MBA (Finance)
PGDBM

Industry Type

Courier / Transportation / Freight / Warehousing / Finance & Accounting

Role: Functional Area: ITES, BPO, KPO, Customer Service, Operations

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Financial Admin Assistant