business development expertise, data modernization, executive-level communication, people leadership and mentoring, enterprise transformation leadership, thought leadership in Social Services, Social Services policy governance, service delivery redesign

It Service Management, Operational metrics and SLA management, ERP application support leadership, Incident and escalation management, Vendor and managed-service management, Stakeholder communication, Change and release governance, Problem management and RCA, Team development and coaching, Oracle ERP JDE functional knowledge, Business process understanding, Continuous Improvement

Data Management, Data Quality, Data Governance, Data Transformation, Program Management, KPIs, Data Quality frameworks, Agile delivery practices, Regulatory risk compliance, Stakeholder Management

Change Management, Agile, Stakeholder Engagement, Governance, Risk Management, financial tracking, Business Operations, Investment Approvals, Delivery Execution, Project Transformation Management