Company Description

Fairmont is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Fairmont Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.

Overview

Job Description

We are looking for a true sales leader — someone driven by results, passionate about selling, and deeply connected to their market.

The Cluster Associate Director of Sales will lead all commercial activities for both Fairmont Jaipur & Raffles Jaipur properties, with one clear mission: generate revenue through proactive sales, strong client relationships, and market expertise.

This role is designed for a hands-on commercial profile with a strong background in corporate accounts, MICE, and event agencies, and ideally exposure to online distribution channels (OTAs / direct sales platforms such as Accor ecosystem).

Key Responsibilities

Sales Leadership & Revenue Performance

Define and execute a clear, aggressive sales strategy focused on revenue generation across rooms, F&B and events
Personally drive new business acquisition and expand market share in the luxury segment
Set ambitious sales targets to your team (5 people) and ensure consistent delivery through proactive actions
Maintain a strong focus on conversion, pipeline management, and results

Business Development & Client Portfolio

Build, develop and maintain a high-value client portfolio:

Corporate accounts
MICE segment
Event agencies
Key leisure and travel partners

Leverage an existing network of decision-makers to generate immediate business opportunities
Identify and secure new accounts through active prospecting and field presence
Act as a key negotiator for major contracts and partnerships

Market Presence & Networking

Represent the hotels in key industry events, trade shows and sales missions
Maintain strong visibility within the local and international business community
Develop long-term partnerships with event agencies and corporate clients
Stay closely connected to market dynamics and competitors

E-commerce & Distribution (Commercial Focus)

Drive revenue through direct and indirect online channels (OTAs, brand.com)
Manage relationships with key online partners and optimize performance
Ensure strong visibility and conversion across distribution platforms

Sales Performance Management

Track and analyze sales performance, KPIs, and revenue figures & ensure full ownership of the sales pipeline and forecasting accuracy
Implement corrective actions quickly to maximize results
Lead by example with a strong results-driven mindset

Cluster Associate Director of Sales - Mumbai