Description

Responsible for ensuring the availability, performance, resiliency, and operational stability of enterprise technology platforms. This role supports a predominantly AWS-based cloud environment that includes legacy Microsoft/.NET applications as well as modern Java-based services under active development.

The SRE will work closely with application development, infrastructure, security, and architecture teams to establish reliability standards, automate operational processes, and support the organization's ongoing cloud modernization efforts

Requirements

5+ years of experience in Site Reliability Engineering, DevOps, or Enterprise Operations
Demonstrated experience operating production workloads in AWS
Strong background supporting Microsoft technologies, including:
.NET / C# applications
Windows Server environments
Working knowledge of Java-based application platforms
Experience with Infrastructure as Code and CI/CD pipelines
Proficiency in scripting or programming (PowerShell, Python, Bash, or similar)
Strong analytical, troubleshooting, and communication skills

Job responsibilities

Platform Reliability & Operations

Ensure the stability, availability, and performance of mission-critical production systems
Support both legacy Microsoft-based platforms and modern cloud-native services
Participate in scheduled on-call rotations and lead structured incident response activities
Conduct root cause analysis (RCA) and drive corrective and preventive actions
Define, measure, and report on service health metrics, SLAs, SLIs, and SLOs

Cloud Infrastructure Management

Design, deploy, and operate scalable and resilient infrastructure in Amazon Web Services (AWS)
Manage enterprise AWS services including compute, storage, networking, identity, and monitoring
Support hybrid architectures integrating AWS with on-premises or Microsoft-based systems
Apply infrastructure standards, security controls, and cost-management practices

Automation & Engineering Enablement

Develop and maintain Infrastructure as Code (IaC) using approved enterprise tooling
Automate deployment, configuration, scaling, and recovery processes
Partner with application teams to improve release reliability for .NET/C# and Java applications
Reduce manual operational effort through standardized automation and tooling

Monitoring, Observability & Compliance

Implement and maintain enterprise monitoring, logging, and alerting solutions
Ensure systems meet availability, performance, and compliance requirements
Create dashboards and operational reporting for leadership and stakeholders
Maintain runbooks, operational documentation, and support procedures

Continuous Improvement & Modernization

Support application modernization and cloud migration initiatives
Provide reliability and operability input into architecture and design reviews
Promote best practices in resilience, fault tolerance, and disaster recovery
Contribute to enterprise standards, patterns, and technical governance

What we offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

SRE Delivery Lead IRC302918