Job description

We are seeking a highly motivated and experienced individual to join our team as a Retail Store Manager for our Global Watch Brands stores. As a pivotal member of our leadership team, you will be responsible for overseeing the day-to-day operations of the store, driving sales, and ensuring an exceptional customer experience.

Responsibilities:

Store Operations:

Manage all aspects of daily store operations, including opening and closing procedures.
Ensure the store is well-maintained, clean, and visually appealing at all times.
Monitor and manage inventory levels to optimize product availability.

Sales Leadership:

Drive sales growth and meet/exceed sales targets through effective staff management and motivation.
Provide guidance and support to sales associates to enhance their product knowledge and customer service skills.
Implement sales strategies and promotions to maximize revenue.

Customer Service:

Foster a customer-centric environment, ensuring an exceptional shopping experience.
Handle customer inquiries, complaints, and issues promptly and professionally.
Build and maintain strong customer relationships.

Team Management:

Recruit, train, and supervise store staff.
Create a positive and collaborative work environment.
Conduct regular performance evaluations and provide constructive feedback.

Financial Management:

Monitor and manage the store's budget, expenses, and financial performance.
Implement cost-effective measures to optimize profitability.

Security and Compliance:

Ensure adherence to security and safety protocols.
Comply with all relevant regulations and company policies.

Requirements:

Proven experience as a Retail Manager, preferably in the Watch Industry.
Excellent communication and customer service abilities.
Familiarity with inventory management and sales techniques.

Retail Store Manager

Assistant Store Manager (luxury retail, furniture, interiors)