Mobile Devices, Servicenow, Windows OS, Mobile Device Management, Apple operating systems, complex troubleshooting, ITIL service management processes, Root Cause Analysis, Ms Office Suite, desktop image deployment, desktop software installation

Powerbi, PowerShell, Intune, Entra ID, ServiceNow workflows, ServiceNow Hardware Asset Table, Nexthink, Azure automation, Log Analytics

Servicenow, Itil Processes, JIRA, Sql, Sustainability applications, Polarion, Lims