Primary Responsibilities

IAM Product Strategy & Roadmap

Define and maintain the multi-year IAM product strategy and modernization roadmap.
Establish target-state capabilities for workforce IAM, client IAM, privileged access, authorization, machine identities, and identity intelligence.
Partner with cybersecurity leadership to align IAM capabilities with regulatory requirements, risk management objectives, and business priorities.
Evaluate emerging technologies and industry trends to continuously improve IAM capabilities.
Create business cases, investment proposals, and strategic recommendations for IAM modernization initiatives.

Product Ownership & Capability Management

Serve as the product owner for one or more strategic IAM platforms and services.
Define product vision, objectives, roadmaps, and prioritized backlogs.
Translate business, regulatory, security, and operational requirements into executable product capabilities.
Partner with engineering teams to ensure successful delivery of roadmap commitments.
Define adoption targets, value realization metrics, and product success criteria.

Automation & Engineering Enablement

Lead the IAM automation strategy across identity lifecycle management, access governance, certification, auditing, privileged access, authorization, and security operations.
Identify opportunities to reduce manual processing through workflow automation, orchestration, self-service capabilities, and intelligent controls.
Drive adoption of automation platforms, governance workflows, and low-code/no-code orchestration capabilities.
Partner with engineering teams to streamline onboarding, access requests, certifications, JML processes, and control execution.
Develop automation strategies supporting workforce, client, machine, and AI-driven identities.
Leverage tools such as Tines, Copilot, and AI Agents to improve operational efficiency and user experience.
Create resilient, always-on automation capabilities to provide near 24x7 operational support and increase team productivity.

Identity Governance & Operational Excellence

Establish measurable KPIs, KCIs, and KRIs for IAM products and services.
Drive continual improvement of operational processes and user experience.
Partner with operations teams to improve service reliability, scalability, and efficiency.
Develop reporting, dashboards, and executive reporting packages.
Ensure IAM capabilities maintain strong control effectiveness and audit readiness.

Strategic Programs & Transformation

Lead automation of strategic modernization initiatives involving:
Identity Governance & Administration (IGA)
Privileged Access Management (PAM)
Authentication Modernization
Authorization Modernization
Role Based Access Control (RBAC)
Fine-Grained Authorization
Machine Identity Governance
Agent and AI Identity Governance
SaaS Security Integration
Identity Intelligence & Risk Analytics
Coordinate across engineering, architecture, risk, cybersecurity, operations, and business stakeholders to ensure successful execution.

Governance, Risk & Regulatory Alignment

Ensure IAM products align with enterprise standards, policies, and regulatory expectations.
Support audits, examinations, and control reviews.
Partner with Risk, Audit, Architecture, and Security organizations to define and maintain control requirements.
Translate regulatory requirements into roadmap priorities and product capabilities.
Maintain accountability for delivery of risk-reducing capabilities and control improvements.

Areas of Accountability

Required Experience

7+ years of experience in Identity & Access Management, Cybersecurity, Product Management, Security Engineering, or related technology disciplines.
3+ years leading strategic technology initiatives, product portfolios, or transformation programs.
Experience with IAM platforms such as Saviynt, Okta, Entra ID, CyberArk, SailPoint, Ping, or equivalent technologies.
Strong understanding of IAM disciplines including:
Authentication
Authorization
Identity Governance
Access Lifecycle Management
RBAC
OAuth/OIDC
SAML
MFA
PAM
Machine Identities
Experience with automation and workflow platforms.
Familiarity with regulatory frameworks including NIST, FFIEC, ISO 27001, NYDFS, and related financial services requirements.

Success Measures

Successful delivery of IAM strategic roadmap objectives.
Increased automation and reduction of manual IAM processes.
Improved control effectiveness and regulatory readiness.
Reduced operational risk and technical debt.
Enhanced user and administrator experience.
Increased adoption of IAM automation solutions, AI agents, Copilot use cases, and workflow platforms such as Tines.
Increased operational resiliency through near 24x7 automated IAM capabilities.
Quantifiable improvements in IAM KPIs, KCIs, and KRIs.
Establishment of a scalable and sustainable identity control plane supporting workforce, client, machine, and AI identities.

Sr Lead IAM Products, Automation & Identity Platforms