Sql, Kibana, Jira, Grafana, Datadog, AWS, Kubernetes, Python, Bash, Azure, Servicenow, Gcp, Docker, Jenkins, Git, Javascript, Salesforce, Ticketing workflows, Linux or Windows command-line tools

Xml, Json, Jira, Google applications and tools, Microsoft SQL Database

password management , Multi-Factor Authentication (MFA), Servicenow, Outlook, Hardware Troubleshooting, Macos, Windows 10, Documentation platforms, Wi-Fi troubleshooting, Azure Entra ID, Freshservice, Active Directory, Access controls, Knowledge management tools, Jira Service Management, VPN connectivity, Microsoft 365 applications, OneDrive, Teams, Sharepoint, ITSM platforms

Java, Ms Sql Server, Groovy, Apache, Core Java, Xml, Oracle, Hibernate, Java Frameworks, J2EE, Spring, web-based enterprise solutions, relational database structures, client-server applications

Tcp/ip, Mobile Devices, Documentation and creating knowledge articles, CRM tools such as Salesforce, Networking fundamentals, M2M communications, Computer systems, Cloud based management platform and application support, Jira or other bug management tools