online support , product adoption , Software As A Service, Sql, Api Testing, Web Debugging, Javascript, Postman, customer service, Customer Support, Analytics, technical support, Customer Satisfaction, Troubleshooting, on-call support

Application Support, Troubleshooting Skills, Technical Support, knowledge base software, crm software, Software, Microsoft Windows products, PC administration, ticket tracking, Communication Skills

Microsoft Azure, Microsoft Dynamics 365 CRM, Sales And Customer Service, IIS troubleshooting, Customer Insights, Customer Voice

Documentation and reporting skills, Collaboration and stakeholder communication, Basic ABAP debugging and log analysis, System monitoring and troubleshooting, SAP functional support knowledge, Functional testing and UAT support