Role Overview

As the Head of Channel Partnerships at Pi Commerce, you will own the critical partnerships that

give our platform its infrastructure channels and its global reach. This role comprises two

halves, but carries one strategic mandate: secure and deepen the structural platform and carrier

relationships that power our messaging core, while simultaneously building out the regional

partner networks that scale our product across new geographies.

Core Responsibilities & Ownership

Platform & Carrier Partnerships: Directly manage structural relationships with Meta

(WhatsApp), Jio, and key telcos/aggregators backend infrastructure for SMS, RCS, and

Voice. Own commercials, rate cards, technical access layer negotiations, BSP/ISV statuses,

and co-marketing entitlements. Your success means securing better commercial terms,

enhanced platform access, and early roadmap visibility.

Channel GTM Partnerships: Recruit, sign, and rapidly enable high-performing resellers,

Systems Integrators (SIs), and distribution partners across the UAE and the wider GCC

region. Build the full partner lifecycle framework from scratch, including partner selection,

custom commercial matrices, enablement programs, and joint pipeline mechanics.

Partner-Sourced Revenue Pipeline: Carry a direct revenue quota. At Pi Commerce,

partnerships are treated as a primary revenue generator, not a relationship maintenance

cost center. You will be actively measured on structural channel access secured and net-

new partner-sourced annual contract value (ACV).

Ideal Candidate Profile

The ideal candidate brings a blend of structural ecosystem negotiation experience and high-

growth indirect sales execution. You are equally comfortable aligning incentives with massive

tech conglomerates and onboarding local localized channel partners.

Industry Domain Expertise: Proven track record of managing platform or carrier

relationships specifically within CPaaS, enterprise messaging, or fintech industries.

Indirect Channels & Resellers: Direct experience building indirect sales structures, scaling

reseller channels, or driving distributor networks.

Regional Knowledge: Established familiarity with scaling market footprints across India and

the GCC (specifically the UAE).

Adaptable Negotiation Contour: Comfortable negotiating highly complex enterprise

commercial structures with players like Meta or Jio one week, and shifting to ramp up a

dynamic regional reseller in the UAE the next.

Qualifications & Requirements

Experience: 7–10 years of professional experience driving business development,

ecosystem partnerships, or channel growth strategies.

Track Record: Demonstrated history of hitting numbers tied directly to partner-sourced

pipeline revenue or commercial optimizations.

Strategic Competence: Strong grasp of BSP (Business Solution Provider) status, ISV

ecosystems, carrier rate cards, and technical access constraints.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Head of Channel Partnerships - Enterprise Sales (India & GCC Markets)