Solution Management, Configuration of Solution Manager Road Maps, Monitoring and Troubleshooting background jobs, Preparation of release calendar, Implementation of CHARM, Configuration of SAP Alerting and Monitoring in Solution Manager 7.2, Technical monitoring, Prepare User guides and manual, System Preparation, Managed system configuration, Wily Introscope installation, Resolving production issues in Solution Documentation Test Suite and BPCA, Business process monitoring, EWA Configuration, Facilitate CAB meeting, Deploying approved transports request into production, Upgrade Solution Manager from SP09 to SP12

SAP Solution Manager 7.2, Technical Administration, Focused Insights, Interface Monitoring, Test Suite, Focused Build, Solution Documentation, Business Process Monitoring, Monitoring System Monitoring