Job Title: Technical Business Analyst

Job Summary:

The Technical Business Analyst (Technical BA) is responsible for analyzing business needs, defining requirements, and ensuring the delivery of technical solutions that meet those needs. This role involves working closely with stakeholders, including business leaders, project managers, developers, and quality assurance teams, to ensure the successful implementation of technology projects. The Technical BA should have a deep understanding of both business processes and technology, enabling them to translate business needs into technical specifications.

Key Responsibilities:

Requirements Gathering: Collaborate with Product team to identify and document business needs, objectives, and functional/technical requirements.
Technical Analysis: Work closely with technical teams to analyze, design, and document technical solutions. Ensure that the technical requirements align with business objectives and constraints.
Solution Design: Participate in the design of technical solutions, ensuring they meet business requirements and are scalable, efficient, and cost-effective.
Documentation: Prepare detailed documentation, including business requirements, functional specifications, use cases, user stories, and process flow diagrams. Ensure all documentation is clear, concise, and understandable by both business and technical stakeholders.
Testing and Validation: Collaborate with QA teams to define test cases and validate that the developed solution meets business requirements. Participate in user acceptance testing (UAT) and coordinate with end-users to ensure the solution meets their expectations.
Continuous Improvement: Identify opportunities for process improvement and contribute to the development of best practices for business analysis and project delivery.
Mentorship: Provide guidance and mentorship to junior business analysts and other team members. Share knowledge and expertise to help develop the team's skills and capabilities.

Qualifications:

Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. A master's degree or relevant certifications (e.g., CBAP, PMP) is a plus.
Experience: Minimum of 3-5 years of experience in business analysis, with at least 3 years in a technical environment. Experience in software development, systems integration, or IT project management is highly desirable.

Technical Skills:

Strong understanding of the software development life cycle (SDLC), Agile, and Waterfall methodologies.
Proficiency in business analysis tools such as Azure TFS, Confluence, Microsoft Visio, and SQL.
Familiarity with APIs, data modeling, and enterprise architecture.
Experience with cloud platforms (e.g., AWS, Azure), DevOps practices, and microservices architecture.

Certifications:

Relevant certifications such as Certified Business Analysis Professional (CBAP), PMI-PBA, or Scrum Master Certification are advantageous.

Salesforce Technical Business Analyst

Technical Business Analyst