Designation: Senior Executive – Client Success

Location: Gurugram

Position Description:

We are looking for an Senior Executive – Client Success to foster strong relationships with our advertisers and drive exceptional results for them.

Primary Responsibilities:

Client Relationship Management: Cultivate and nurture deep relationships with assigned advertisers, serving as their trusted advisor and advocate.
Campaign Optimization: Collaborate closely with internal teams to analyze campaign performance, identify areas for improvement, and deliver actionable insights.
Data-Driven Strategy: Leverage campaign data to provide expert analysis, reporting, and troubleshooting, informing future client strategies and ensuring optimal results.
Goal Alignment: Understand clients marketing objectives in depth, track key performance indicators, and measure success against defined metrics.
Business Development: Identify opportunities for account growth and upselling, proactively seeking to expand the scope of client relationships and revenue generation.
Subject Matter Expertise: Serve as the go-to expert for affiliate, ad network, OEM, social & programmatic advertising; providing valuable guidance and support to clients.
Client Communication: Conduct regular business reviews to discuss goals, product updates, and market trends, fostering open and transparent communication with clients.
Product Feedback: Facilitate client product feature requests with the internal product team, ensuring that client needs are effectively communicated and addressed.

Required Skills:

Experience: 1.5 years of client success/account management/sales management experience in performance marketing, demonstrating a proven track record of success.
Manage and grow client relationships across the SEA region.
Organization and Multitasking: Exceptional organizational skills and the ability to manage multiple responsibilities effectively, while maintaining a high level of attention to detail.
Technical Proficiency: Experience in mobile and website advertising. Solid understanding of tracking tools like Google Analytics, Adobe Analytics & MMPs such as Appsflyer, Branch & Adjust. Strong proficiency in data analytics using Excel & similar tools. Ability to make concreate business reviews using tools such as PPT, Google slides etc.
Mindset: Open-mindedness, flexibility, positivity, and a curious approach to problem-solving.
Business Acumen: Proven ability to drive revenue growth and achieve quarterly business goals, demonstrating a strong understanding of business metrics and KPIs.
Communication: Excellent written and verbal communication skills, capable of effectively conveying complex information to clients and internal stakeholders.
Teamwork: A collaborative spirit and adaptability to a growing company, working effectively with cross-functional teams to achieve shared objectives.
Passion: A strong interest in online advertising and a drive for success, coupled with a passion for helping clients achieve their marketing goals.

Work Environment Details:

About Affle:

Affle 3i Limited (NSE: AFFLE and BSE: 542752) is a global technology company enabling verticalized AI-led consumer conversions for advertisers globally, powered by the differentiated CPCU business model across Mobile, CTV and other agentic/autonomous intelligent connected devices (AICDs). Affle enables advertisers to optimize targeting, personalize user engagement and maximize ROI by combining proprietary data, deep audience intelligence and advanced generative AI capabilities.

Affle 3i Consumer Platform delivers verticalized solutions across industries and geographies at scale, helping marketers engage with audiences in more relevant and meaningful ways. With innovative technology integrations, Affle maximizes user engagement at every stage of the consumer journey across connected devices. Its AI-powered agents and algorithms go beyond automation and efficiency to deliver next-gen experiences through deep human-vs-non-human data distillation.

For more details, please visit: www.affle.com

About BU:

Ultra Platform offers a unified access to seamlessly integrate multiple inventory sources, including walled gardens, so that you can extract maximum value from your leads, enhance conversion rates, and accelerate your business goals across mobile and mobile web

For more details: www.ultraplatform.io/

Senior Executive -Client Success, Ultra